As you know, the customer has already set as a standard the use of Microsoft Live Communication Server. And it looks like a business partner has already figured out how to do this integration. From what I can see in the video, it's very simple. As long as users have the LCS client installed on their computer (or Microsoft Office 2005 or later), all it takes to do this is 2 changes to the mail template (the NTF file). Very cool, huh?? This is how it looks on the Notes 8 basic client:
We are going through the details at the customer site this week and will post back results on how the intragion works out.