The article is currently the Top Story at Lotus DeveloperWorks so I'm sure it's going to get a lot of exposure! Here's an abstract of the article:
This article teaches you how to extend IBM Lotus Sametime Connect so
that users can more easily reach out to the coworkers of a chat partner
for help. The solution leverages the department hierarchy available in
the Profiles component of IBM Lotus Connections. The same solution
could easily be extended to help connect your employees to others using
relationships unique to your business (for example, those who share
particular interests, recognized experts, support organization members,
and more).
Isn't that cool?? Spread the word and Dogear it!!