One of the things that I really regret is not attending the Blogger Q&A that was put together for Enterprise 2.0 conference attendees. I had a customer meeting during the conference that I just couldn't get out of. And I wasn't sure of how much I had missed until I read the latest highlight from the conference written up by "the other Luis", Luis Suarez.
In the blog entry, Luis tells us how Bob Picciano, General Manager of IBM Lotus, uses the different social software tools to more effectively collaborate with his peers and customers. For example, Bob uses LotusLive to reach out to customers and business partners, and internally use Lotus Connections to, as Luis says, "change the center of gravity so that it speeds up the process of reaching out to executives".
I've been following Bob's microblogging activity internally and love it. I specially like it when I microblog internally and he actually responds to my messages!. And if you are following me on Twitter, you would probably remember this tweet:
That tweet was specifically referring to a funny comment Bob Picciano had done internally. Luis concludes his summary with:
Yes, indeed, we need more Bob Piccianos in the corporate world! And the sooner, the better! For all of us.
And I couldn't agree more. To read the entire blog entry from Luis Suarez, go here.